Eryn Kaiser Long, M.Ed., Ed.S.
About Eryn Kaiser Long, M.Ed., Ed.S.
Eryn Kaiser Long, M.Ed., Ed.S., is the Sales Operations Manager at Aspen Skiing Company, where she has worked since 2023. With a diverse background in education and customer success, she has held various roles in organizations such as Relevize, Lexia Learning, and IXL Learning.
Work at Aspen Skiing Company
Eryn Kaiser Long has been serving as the Sales Operations Manager at Aspen Skiing Company since 2023. In this role, she focuses on implementing strategies to streamline procedures and enhance sales productivity. She collaborates closely with sales leadership to develop and refine sales strategies and objectives. Additionally, she utilizes sales data and analytics to generate insights and make data-driven decisions, which contribute to improved customer satisfaction.
Previous Experience in Customer Success
Before joining Aspen Skiing Company, Eryn Kaiser Long worked at Relevize as a Senior Customer Success Manager from 2022 to 2023. She also held the position of Customer Success Specialist at Hypothesis from 2020 to 2021, and later served as Senior Customer Success Leader at the same company from 2021 to 2022. Her roles involved evaluating and managing customer success strategies to enhance client relationships and satisfaction.
Education and Expertise
Eryn Kaiser Long holds a Master of Education (M.Ed.) degree in Linguistically Diverse Learners from the University of Portland, which she completed between 2006 and 2012. She also earned a Specialist in Education (Ed.S.) degree in Leadership from the American College of Education from 2014 to 2023. Additionally, she has a Bachelor of Arts (B.A.) in Sociology and Spanish from Southwestern University, completed in 2000. Her educational background supports her expertise in educational leadership and customer success.
Teaching and Educational Roles
Eryn Kaiser Long has extensive experience in educational roles. She served as a Spanish Immersion Teacher at Portland Public Schools for eight years from 2005 to 2013. Additionally, she worked as a Lecturer at Western State Colorado University from 2014 to 2016, where she taught various courses including Foreign Language Teaching Methods and Writing Workshop for Teachers. Her teaching experience contributes to her ability to provide training and support to sales team members.
Professional Development and Certifications
Eryn Kaiser Long is committed to professional development. She is currently pursuing a Graduate Certificate in Project Management from Colorado State University Global, expected to be completed in 2024. Her continuous education reflects her dedication to enhancing her skills and knowledge in both sales operations and project management.