Susan Cross
About Susan Cross
Susan Cross serves as the General Manager of Snowmass Ski Area, a position she has held since 2018. She has extensive experience in the ski industry, having previously worked in various roles at Aspen Skiing Company for over two decades.
Current Role at Aspen Skiing Company
Susan Cross serves as the General Manager of Snowmass Ski Area, a position she has held since 2018. In this role, she oversees operations, staff management, and guest experiences at one of the premier ski destinations in Colorado. Her leadership focuses on enhancing the overall visitor experience and ensuring the smooth operation of the ski area.
Previous Experience at Aspen Skiing Company
Prior to her current role, Susan Cross worked at Aspen Skiing Company in various capacities. She served as the Director of Guest Services from 1995 to 2011, where she managed guest relations and service initiatives for 16 years. After that, she took on the role of Buttermilk Mountain Manager from 2011 to 2018, overseeing operations and management at Buttermilk Mountain for 7 years.
Education and Academic Background
Susan Cross studied at Boston University, where she earned a Bachelor of Science in Business Administration (BS/BA). Her education has provided her with a solid foundation in business principles, which she applies in her management roles within the ski industry.
Career Timeline
Susan Cross has a notable career trajectory within Aspen Skiing Company. She began her tenure in 1995 as the Director of Guest Services, transitioning to Buttermilk Mountain Manager in 2011. In 2018, she advanced to her current position as General Manager of Snowmass Ski Area, reflecting her extensive experience and commitment to the company.