Toby Allan
About Toby Allan
Toby Allan is a Customer Success Manager with experience in various roles within the customer service sector. He has worked at MINDBODY, Inc. and currently serves in the same capacity at Assignar, both based in Sydney, Australia.
Current Role at Assignar
Toby Allan serves as a Customer Success Manager at Assignar, a position he has held since 2022. Based in Sydney, New South Wales, Australia, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His role involves working closely with clients to address their needs and provide solutions that align with their business objectives.
Previous Experience at MINDBODY, Inc.
Before joining Assignar, Toby Allan worked at MINDBODY, Inc. as a Customer Success Manager from 2019 to 2022. During his three years in this role, he was responsible for managing client relationships and facilitating the effective use of the company's wellness and business management software. His experience at MINDBODY contributed to his expertise in customer success strategies.
Experience at Receipt Bank
Toby Allan was employed at Receipt Bank as a Partner Success Consultant from 2018 to 2019. In this six-month role, he focused on supporting partners and ensuring they received the necessary resources to succeed with Receipt Bank's accounting solutions. This position further developed his skills in customer engagement and support.
Background in Customer Service and Support
Toby Allan has a diverse background in customer service and support roles. He worked at 3D Safety as Customer Service IT Support from 2016 to 2018, where he provided technical assistance and support to clients. Additionally, he served as a Rendez-Vous VIP Attendant at Cavalia from 2013 to 2014, gaining experience in customer interaction and service delivery.