Rodrigo Vivas
About Rodrigo Vivas
Rodrigo Vivas is a Patient Educator Team Lead at Assure Health, where he has worked since 2022. He has a background in hospitality management, having held various roles at InterContinental Miami and Crowne Plaza Miami International Airport.
Current Role at Assure Health
Rodrigo Vivas serves as the Patient Educator Team Lead at Assure Health. He has held this position since 2022, contributing to the organization's mission of enhancing patient education and engagement. In this role, he focuses on developing strategies to improve patient understanding of their health conditions and treatment options, ensuring that patients receive the necessary information to make informed decisions about their care.
Previous Experience in Hospitality
Rodrigo Vivas has extensive experience in the hospitality industry. He worked at InterContinental Miami from 2013 to 2016, where he held multiple roles including Front Office Supervisor, Guest Experience Specialist, and Night Operations Manager. His responsibilities included managing guest relations and ensuring high levels of customer satisfaction. Additionally, he briefly served as a Guest Relations Manager at Crowne Plaza Miami International Airport in 2016.
Education in Hospitality Administration
Rodrigo Vivas studied Hospitality Administration/Management at Miami Dade College from 2002 to 2008. His education provided him with foundational knowledge and skills applicable to various roles within the hospitality sector. This academic background supports his professional experience in managing guest services and enhancing customer experiences.
Early Career in Food Service
Rodrigo began his career in the food service industry, working at Olive Garden as an Expo and Line Cook from 2005 to 2007. This early experience in a fast-paced restaurant environment contributed to his understanding of customer service and operational efficiency, skills that have been beneficial throughout his career in hospitality.