Abet Bermillo
About Abet Bermillo
Abet Bermillo is an Operations Engineer at Asurion with extensive experience in IT Service Management and a background in engineering from Bicol University.
Title and Current Role
Abet Bermillo holds the title of Operations Engineer and has been working at Asurion since 2014. Based in Nashville, Tennessee, United States, his responsibilities likely include overseeing and improving operations processes to ensure efficiency and effectiveness. His engineering background complements his role, aligning with Asurion's objectives.
Past Professional Experience
Abet Bermillo has an extensive background in IT services. From 2012 to 2014, he served as Senior Service Desk Analyst and Incident Management Analyst at Fujitsu Weserv Systems International. Prior to that, he worked at Atos Information Technology Phils as a Level 2 Service Desk Analyst for five years (2007-2012). His earliest role was at Advanced Contact Solutions, Inc. where he worked as a Level 2 Technical Support Representative for eight months (2006-2007) in Makati, Manila, Philippines.
Educational Background
Abet Bermillo graduated from Bicol University with a Bachelor's degree in Engineering, Communications. He attended the university from 2002 to 2006. His academic background in engineering provides a solid foundation for his technical roles in the industry.
Professional Certifications
Abet Bermillo holds an ITIL v3 Foundation Certification. This certification demonstrates his expertise in IT Service Management, focusing on areas such as Incident Management, Change Management, Event Management, and Knowledge Improvement.
Expertise in IT Service Management
Abet Bermillo has a strong background in IT Service Management with an emphasis on managing incidents, implementing changes, and improving event and knowledge management processes. His experience spans various roles and responsibilities, providing him with a well-rounded skill set in the IT domain.