Adam Betar
About Adam Betar
Adam Betar is a CCR at Asurion with a background in graphic design and extensive experience in customer service and technical support.
Professional Role at Asurion
Adam Betar currently serves as a Customer Care Representative (CCR) at Asurion in Nashville, Tennessee. He started this role in 2012. He manages troubleshooting and repair tasks for televisions and computers/tablets under the DIRECTV Protection Plan Premier program. Adam also offers Internet troubleshooting support for AT&T customers. He is recognized for maintaining a consistent workflow in a fast-paced customer service environment.
Previous Experience at Dominion Enterprises
Prior to his role at Asurion, Adam Betar worked at Dominion Enterprises as a Graphic Artist from 2009 to 2011 in Norfolk, Virginia. Over his two years at the company, he honed his skills in graphic design, contributing creatively to various projects and enhancing visual communication strategies.
Early Career Roles
Adam Betar's early career consisted of roles in the food service industry and an internship in graphic design. Between 2008 and 2011, he worked as a Cook and Crew Trainer at Eat N Park Restaurant in Cleveland, Ohio. Similarly, he served as a Crew Trainer at McDonald's Restaurant from 2007 to 2008. In 2008, he undertook a 3-month Graphic Design internship at Dress For Success in Pittsburgh, Pennsylvania.
Educational Background
Adam Betar earned an Associate degree in Graphic Design from Pittsburgh Technical College, where he studied from 2006 to 2008. Before that, he completed his high school education at Bishop Guilfoyle High School, studying from 2002 to 2006.
Technical Skills and Expertise
Throughout his career, Adam Betar has developed a strong technical skillset. He is adept in troubleshooting and repairing issues for both PC and Mac systems. His expertise extends to working with iPhone and Android interfaces. Adam's ability to adapt to constant change and keep a consistent workflow has been crucial in his success in the fast-paced customer service environment at Asurion.