Airo Ito
About Airo Ito
Airo Ito is a Service Desk and Desktop Support professional at Asurion with extensive experience in technical support and visual effects roles across various companies.
Company
Airo Ito is currently working at Asurion as Service Desk and Desktop Support. This role is based in Nashville, Tennessee, United States, and Airo has been with the company since 2016.
Previous Experience
Airo has diverse experience in various technical support and engineering roles. At The Walt Disney Company, Airo worked as a Help Desk and Technical Support Analyst in Burbank, California, for 8 months in 2016. Prior to that, Airo served as a Field Services Engineer at Unilever Japan through Bios, Inc. During this role, which lasted from 2014 to 2015, he provided technical support and field services.
Education and Expertise
Airo Ito studied Visual Effects at Lost Boys Studios | School of Visual Effects in 2012 and completed a Film program at Vancouver Film School from 2003 to 2004. Additionally, Airo furthered his education at Vancouver Community College (VCC) in English and Business in 2003 and at Camosun College from 2002 to 2003. His expertise includes deploying HP BladeSystem c-Class Solutions, RAID, NAS, and SAN technologies, and managing HP Enterprise Systems.
Technical Skills
Airo Ito is proficient in a wide range of software tools essential for visual effects and technical support roles. These include Nuke, Maya, Photoshop, Boujou, PFTrack, Silhouette, Avid Xpress Pro, Final Cut Pro, Adobe Premiere, After Effects, Mocha, and EDIUS Pro. His skills extend to deploying HP Servers with RDP 3.80 and managing digital video systems and storage technologies.
Skills in Customer Relationship Building
Known for strong skills in customer relationship building, Airo excels in high-pressure situations. His roles across different companies have honed his ability to manage client relationships effectively and efficiently, demonstrating solid communication and problem-solving skills.