Alexander House
About Alexander House
Alexander House is a Premier Support Solutions Representative at Asurion, providing remote support for various technology devices and operating systems.
Premier Support Solutions Representative at Asurion
Alexander House has been serving as a Premier Support Solutions Representative at Asurion since 2017 in the Las Vegas, Nevada area. In this role, he provides remote support for a range of technology devices, ensuring smooth operation across diverse operating systems such as Windows, Android, Blackberry OS, and Apple iOS. His focus remains on delivering exceptional technical service and solutions to customer inquiries, enhancing the overall customer experience.
Customer Relationship Management at SolarCity
From 2016 to 2017, Alexander House worked at SolarCity as a Customer Relationship Management Manager for 9 months. During his tenure in the United States, he was responsible for managing customer relations and ensuring that client needs were effectively addressed. His customer-focused approach helped in maintaining positive client relationships while managing complex inquiries.
Customer Service Representative at SolarCity
Prior to his role as a Customer Relationship Management Manager, Alexander House served as a Customer Service Representative at SolarCity from 2015 to 2016 in Las Vegas, Nevada. Over the course of a year, he developed his skills in addressing customer concerns and troubleshooting various issues, laying a foundation for his future roles in technical support and customer service.
Education at College of Southern Nevada
Alexander House pursued an education in Cyber Security - Network Security at the College of Southern Nevada between 2016 and 2018. Over these two years, he acquired the foundational skills necessary for a career in network security, complementing his hands-on experience in customer service and technical support roles.
Technical Support Skills and Expertise
Alexander House possesses extensive skills in troubleshooting and providing solutions for hardware, software operating systems, applications, and compatibility issues. His technical expertise includes working with various operating systems including Windows, Android, Blackberry OS, and Apple iOS. Through his roles, he has demonstrated a strong focus on delivering exceptional technical service, ensuring customer satisfaction through effective problem-solving.