Allen Christopher Oruga
About Allen Christopher Oruga
Allen Christopher Oruga is an IT Service Desk Shift Lead at Asurion with extensive experience in IT support and administration.
Title
Allen Christopher Oruga holds the position of IT Service Desk Shift Lead at Asurion. He has been with the company in various roles since 2016, transitioning from IT Service Desk Analyst to his current leadership position.
Work Experience at Asurion
Allen Christopher Oruga began his career at Asurion in 2016 as an IT Service Desk Analyst in the NCR - National Capital Region, Philippines. He was promoted to IT Service Desk Analyst II in 2018, a role he held for six months before becoming the IT Service Desk Shift Lead in 2019.
Previous Positions
Before joining Asurion, Allen Christopher Oruga worked as a Desktop Support Engineer / Service Desk Analyst at NXP Semiconductors in Region IVA - Calabarzon, Philippines, from 2014 to 2015. He also held a position at Maxim Integrated as an IT Service Desk Analyst.
Education and Expertise
Allen Christopher Oruga studied at Don Bosco College Canlubang, where he earned a Bachelor's degree in Information Technology from 2010 to 2014. His expertise includes managing Avaya systems, troubleshooting across multiple OS (Windows, Mac OS, iOS, Android), using Windows PowerShell, Citrix, and VDI support. He is also skilled in VPN and RSA secure ID administration.