Amy Dickenson
About Amy Dickenson
Amy Dickenson is the Sr. Manager of Customer Experience at uBreakifix, a role she has held since 2021 at Asurion. She has a diverse background in sales, service, and operations management across various companies.
Title
Amy Dickenson holds the position of Senior Manager, U Breakifix Customer Experience at Asurion.
Current Role at Asurion
Since 2021, Amy Dickenson has been serving as the Senior Manager for uBreakifix Customer Experience at Asurion. In this role, she has been instrumental in enhancing customer experience strategies. Amy played a key role in integrating customer feedback into service improvements and contributed to the development of training programs for customer service teams.
Previous Roles at Asurion
Prior to her current position, Amy Dickenson worked at Asurion in several roles. From 2020 to 2021, she served as a Sales Enablement Market Manager for five months. Before that, she was the Manager of Service & Repair from 2017 to 2021 in the Oklahoma City, Oklahoma Area.
Experience at MarketSource and MarketStar
Amy Dickenson also has significant experience in sales management and product specialization. From 2013 to 2017, she worked as a District Sales Manager at MarketSource, overseeing regions including Oklahoma, Central Kansas, and Southwest Missouri. Earlier, she was a Senior Product Specialist at MarketStar for one year from 2012 to 2013.
Operations Management Experience
Amy Dickenson's career includes a role as an Operations Manager at ACS/Xerox from 2010 to 2012. She also managed private party operations at Auto Trader Magazines from 2005 to 2010 in Oklahoma City, Oklahoma.