Andrew Pang
About Andrew Pang
Andrew Pang is the Parts Manager at Asurion in Houston, Texas, with a diverse background in sales, management, and customer service roles across various industries.
Current Position at Asurion
Andrew Pang has been serving as the Parts Manager at Asurion since 2021. Based in Houston, Texas, Andrew brings extensive experience in managing parts inventories and logistics, ensuring that operational needs are met efficiently. His role involves overseeing the procurement and distribution of parts, which is critical for supporting customer service and technical operations within the company.
Previous Role at Samsung Experience Store
Before joining Asurion, Andrew worked at the Samsung Experience Store in Galleria, Houston. From 2019 to 2021, he served as a Sales and Customer Experience Specialist. In this capacity, Andrew was responsible for enhancing customer satisfaction through effective sales strategies and exceptional service delivery. His role contributed to increased sales and improved customer retention.
Experience at SAMUELS JEWELERS
Andrew Pang worked as a Store Manager at SAMUELS JEWELERS, a division of GITANJALI, from 2017 to 2018. During his tenure, he managed daily store operations, focusing on meeting sales targets and maintaining high standards of customer service. His managerial responsibilities included staff training, inventory management, and the implementation of sales promotions.
Educational Background
Andrew Pang completed his Bachelor of Science in Hospitality Administration/Management from Purdue University, where he studied from 2002 to 2006. He also attended the University of Tennessee-Knoxville from 1999 to 2002. His academic background in hospitality and management laid the foundation for his diverse career in customer service and managerial roles across various industries.
Career at Verizon Wireless
Andrew served as a Wireless Sales Assistant Manager at Verizon Wireless|Cellular Sales from 2016 to 2017. His responsibilities included managing sales staff, developing sales strategies, and maintaining customer satisfaction. This position enabled him to hone his skills in sales management and customer relationship management within the telecommunications industry.