Angela Jhocson
About Angela Jhocson
Angela Jhocson is an IT Release Manager at Asurion with a strong background in Software Quality Assurance and Technology Consulting. She holds a Master's degree in Technology Management and a Bachelor's degree in Applied Physics from the University of the Philippines.
Company
Angela Jhocson is currently employed at Asurion, a technology company based in Bonifacio Global City, Taguig, Philippines. She holds the position of IT Release Manager since 2014 and also serves as a Senior Analyst, Software Quality Assurance, since 2011. Asurion specializes in providing technology services and support to its customers, including device protection and tech solutions.
Title
Angela Jhocson has held the title of IT Release Manager at Asurion since 2014. In this role, she oversees the planning and coordination of software releases in IT operations. Additionally, she has been a Senior Analyst, Software Quality Assurance at Asurion since 2011, where she ensures the quality and performance of software products through comprehensive testing and analysis.
Education and Expertise
Angela Jhocson attended the University of the Philippines, where she earned a Master's degree in Technology Management from 2010 to 2018. Prior to that, she completed her Bachelor of Science in Applied Physics at the same institution from 2001 to 2007. She holds ITIL Practitioner certifications in Change & Release and ITIL v3 Foundations and is a certified Quality Process Analyst by the American Society for Quality (ASQ). Her academic and professional credentials emphasize her expertise in IT Release Management, Software Quality Assurance, and Technology Consultancy.
Background
Angela Jhocson began her career at Hewlett-Packard as a Technology Consultant II, a role she held from 2007 to 2011 in McKinley Hill, Taguig. This experience laid the groundwork for her subsequent positions at Asurion. Her background includes a strong analytical focus on identifying and resolving process bottlenecks and inefficiencies, which she applies in her current roles.
Achievements
Angela Jhocson is recognized for her role in integrating quality changes into IT work processes. She has demonstrated a keen interest in Operations Management and Application Delivery Management, with a particular focus on IT Releases and Changes. Her certifications and educational background support her dedication to process efficiency and improvement in the IT sector.