Ann Brown
About Ann Brown
Ann Brown is a Customer Service Professional at Asurion with a background in business administration and medical insurance coding.
Title
Ann Brown holds the title of Customer Service Professional. This role encapsulates her experience in addressing customer inquiries, providing solutions, and ensuring a high level of customer satisfaction.
Current Company
Ann Brown currently works at Asurion as a Customer Service Professional. She embarked on her journey with Asurion in 2013 and continues to be an integral part of their customer service team. Her role at Asurion primarily revolves around handling customer queries, resolving issues, and maintaining a satisfactory customer experience.
Previous Experience
Ann Brown previously worked at Convergys from 2011 to 2013. In her role as Customer Service and Resolutions Specialist, she was responsible for addressing customer concerns and resolving any problems that arose. This experience laid a solid foundation for her subsequent role at Asurion.
Education and Expertise
Ann Brown has a diverse educational background. She earned an Associate's degree in Business Administration and Management, General from ITT Technical Institute in Indianapolis, where she studied from 2010 to 2012. Prior to that, she completed a Diploma in Medical Insurance Coding Specialist/Coder at Catawba Valley Community College from 2008 to 2009. Her educational achievements have contributed to her proficiency in customer service roles.