Anthony Altieri
About Anthony Altieri
Anthony Altieri is a Business Manager at Asurion with extensive experience in customer service, employee development, and retail strategies.
Current Position at Asurion
Anthony Altieri currently holds the title of Business Manager at Asurion. He has been serving in this capacity since 2017 in Pittsburgh, Pennsylvania. His role involves overseeing business operations and implementing strategies to improve efficiency and customer satisfaction. Prior to this position, Anthony worked as a Sr. Client Manager at Asurion, where he managed client relationships and delivered solutions tailored to customer needs.
Previous Experience at Asurion
Before becoming Business Manager, Anthony Altieri served as a Sr. Client Manager at Asurion from 2011 to 2017. During his tenure, he was responsible for managing client accounts, ensuring effective communication, and resolving issues to enhance client satisfaction. His six years in this role equipped him with extensive experience in client management and operational efficiency.
Roles at Cricket Communications
Anthony Altieri has a rich history with Cricket Communications, starting as a Retail Business Manager in 2001. He advanced to the position of Customer Operation Manager from 2002 to 2008, focusing on streamlining customer service operations. Subsequently, he became the District Director, a role he held from 2008 to 2010, where he led district-wide initiatives and oversaw retail operations. His tenure at Cricket Communications spanned nearly a decade, during which he honed his skills in retail management and customer service.
Educational Background
Anthony Altieri pursued a Bachelor of Science degree in Education from the University of Dayton, completing his studies between 1989 and 1993. His academic background laid a strong foundation for his professional pursuits in business management, client services, and employee development. The education he received has been influential in his approach to training and development within various organizations.
Specialized Skills and Expertise
Anthony Altieri possesses specialized skills in developing detailed reporting and analysis for operational issues. He focuses on achieving one-point resolution in customer service strategies, ensuring that problems are resolved efficiently and effectively. Additionally, Anthony is proficient in employee development and training within the retail sector, enhancing team performance and business outcomes through targeted training programs.