Ashley C.
About Ashley C.
Ashley C. is a Senior Technology Analyst at Asurion in Nashville, Tennessee, with a career spanning various roles since 2013.
Current Role as Senior Technology Analyst at Asurion
Ashley C. holds the position of Senior Technology Analyst at Asurion, a role she has occupied since 2020 in Nashville, Tennessee. In this capacity, Ashley leverages her extensive analytical skills and technological acumen to support the company's operations and strategic initiatives. Her experience in various analytical roles within Asurion has provided her with a deep understanding of technology-driven insights and operational excellence.
Previous Roles at Asurion
Before becoming a Senior Technology Analyst, Ashley C. served in multiple roles at Asurion that honed her expertise in data analysis and quality assurance. She worked as a Supervisor (2019-2020), Insights Analyst (2015-2019), Quality Analyst (2014-2015), and Premier Support Solutions Agent (2013-2014). These positions collectively span over seven years, illustrating her steady career progression and deepened commitment to Asurion.
Experience as Insights Analyst at Asurion
From 2015 to 2019, Ashley C. worked as an Insights Analyst at Asurion. During these four years, she focused on extracting and interpreting data to support business decisions. This role required combining analytical skills with strategic thinking to provide actionable insights aimed at improving customer experience and business performance.
Role as Quality Analyst at Asurion
Ashley C. held the role of Quality Analyst at Asurion from 2014 to 2015. In this position, she was responsible for monitoring and evaluating service performance to ensure it met established quality standards. Her work involved identifying areas for improvement and implementing solutions to enhance service quality.
Entry-Level Position as Premier Support Solutions Agent at Asurion
Starting her career at Asurion, Ashley C. worked as a Premier Support Solutions Agent from 2013 to 2014. In this entry-level position, she provided technical support and customer service, helping to resolve technical issues and ensuring customer satisfaction. This role laid the foundation for her subsequent advancements within the company.