Ashley Hayes
About Ashley Hayes
Ashley Hayes is a Support Specialist at Asurion, with a background in customer service and quality assurance roles. She holds a Master's degree in Human Development and Leadership and a Bachelor's degree in Organizational Communication from Murray State University.
Company
Ashley Hayes is currently employed as a Support Specialist at Asurion. She joined the company in July 2016. Asurion specializes in technology solutions and services, and Ashley's role involves increasing product visibility and meeting program sustainability objectives. Her work focuses extensively on developing and maintaining customer relationships by educating them about product features, benefits, and availability.
Previous Work Experience
Before her current role at Asurion, Ashley Hayes accumulated varied experiences in multiple positions. She worked as a Member Services Representative at Automated Health Systems in the Greater Nashville Area, TN from 2015 to 2016. Prior to that, she served as a Verification Specialist at Elwood Staffing Services, Inc. in Murfreesboro, Tennessee for 4 months in 2015. She also worked as an Account Representative at PRA Group in Jackson, Tennessee Area for 5 months from 2013 to 2014. Her career also includes a role as Quality Assurance and Admissions Director at RHA Health Services, LLC where she worked for three years starting from 2010.
Education and Expertise
Ashley Hayes holds a Master of Science degree in Human Development and Leadership from Murray State University, completed between 2015 and 2019. She also earned a Bachelor of Science degree in Organizational Communication, General from the same institution, where she studied from 2005 to 2009. Her academic background equips her with the skills necessary for leadership, communication, and organizational roles.
Background
Ashley Hayes brings a diverse background to her current position, including significant experiences in customer service and quality assurance roles. Her prior positions have equipped her with strong capabilities in both technical and non-technical training. At Murray State University, she also worked as a Graduate Student from 2014 to 2015, adding academic experience to her professional portfolio.