Ashley Mercer
About Ashley Mercer
Ashley Mercer is the Security Operations Center Supervisor at Asurion in Nashville, Tennessee, with a background in security operations and training.
Title
Ashley Mercer is currently the Security Operations Center Supervisor at Asurion. She has held this position since 2020 and is based in Nashville, Tennessee, United States.
Education and Expertise
Ashley Mercer earned a Bachelor's degree in Criminal Justice/Law Enforcement Administration from The Sage Colleges between 2017 and 2019. She also studied Registered Nursing/Registered Nurse at The Sage Colleges - Russell Sage College from 2015 to 2016. Ashley holds a High School Diploma in General Education from Odessa Montour Central School, where she studied from 2011 to 2015.
Professional Background
Ashley Mercer has a diverse professional background, starting as a Bookkeeper at Odessa Montour Central School in 2013. Her career includes roles such as Catering Server at Ithaca Bakery, Packer/Inspector at F.M. Howell & Company, Cashier at K-Plate and Empire Wine, and Retail Sales Associate at Macy's. She transitioned into the security field working as a Security Officer and National Account Trainer at First Coast Security before moving to Asurion, where she initially served as a Security Operations Center Analyst.
Current Role and Responsibilities
In her current role as Security Operations Center Supervisor at Asurion, Ashley Mercer is responsible for developing and implementing training programs for security operations. She applies her expertise in creating and executing new processes and procedures to enhance security operations. Additionally, she has experience in cargo tracking and surveillance, contributing to the overall security measures at Asurion.