Ayana Ancar
About Ayana Ancar
Ayana Ancar is a Technical Support Specialist at Asurion with a background in security and satellite communications from her time at Allied Universal and the U.S. Army.
Professional Experience at Asurion
Ayana Ancar has been employed as a Technical Support Specialist at Asurion since 2021. Her role is based in Houston, Texas, where she provides technical support to customers facing issues with their devices. Her responsibilities include troubleshooting, resolving technical problems, and ensuring customer satisfaction through effective communication and expert knowledge.
Previous Role with Allied Universal
Prior to her current role, Ayana Ancar worked for Allied Universal as a Security Officer from 2020 to 2021. Based in Colorado Springs, Colorado, she was responsible for maintaining security and safety at the assigned premises. Her role involved monitoring surveillance systems, patrolling sites, and responding to alarms and emergencies promptly.
Military Service in the U.S. Army
Ayana Ancar served in the U.S. Army as a Satellite Communications Technician from 2018 to 2020 at Fort Carson, Colorado. During her service, she gained significant experience as a Signal Systems Operator and Comsec Manager. Her duties included managing and maintaining satellite communication systems, ensuring reliable communication channels, and handling classified information securely.
Educational Background in Computer Science
Ayana Ancar has a solid educational foundation in Computer Science. She pursued a Bachelor's degree in Computer Science at Prairie View A&M University, graduating in 2018. Following that, she furthered her studies at Lamar University, where she is set to complete another Bachelor's degree in Computer Science by 2024.
Certifications and Security Clearance
Ayana Ancar is currently working towards obtaining a CompTIA Security+ certification to be 8570 compliant. This certification will enhance her credentials in IT security. Additionally, she holds an active Secret Clearance, which is valid through July 2027, underscoring her trustworthiness and reliability in handling sensitive information.