Barbara Johnson
About Barbara Johnson
Barbara Johnson is a Technical Support specialist currently working at Asurion in Nashville, Tennessee, with a diverse background in customer service and education.
Current Position at Asurion
Barbara Johnson is currently employed as Technical Support at Asurion, based in Nashville, Tennessee, United States. She has been with the company since 2014. In her role, Barbara is responsible for assisting customers with technical issues and troubleshooting problems with electronic devices. Her experience in customer service and technical support aids in providing effective solutions to customer queries.
Previous Employment at Sears Home Improvement Products
Barbara Johnson worked as a Customer Service representative for Sears Home Improvement Products from 2008 to 2010 in Hoffman Estates, Illinois. During her two-year tenure, she provided support to customers seeking home improvement services, addressing inquiries, assisting with orders, and ensuring customer satisfaction. This role honed her communication skills and ability to manage customer expectations.
Educational Background at Devry University
Barbara Johnson attended Devry University, where she studied Human Resources Management. She earned a Bachelor's degree in Business Administration in 2014. Her education provided her with a solid foundation in business principles and human resources practices, equipping her with the skills needed for effective organizational management.
Associates Degree from Florida Technical College
Barbara Johnson achieved an Associates degree from Florida Technical College in 2012. She studied Information Science, Management, and Business. This educational background provided her with valuable knowledge in managing information systems and understanding business operations, which have been beneficial in her various customer service and technical support roles.
Early Career Experience
Barbara Johnson's early career included various roles that helped build her skills in customer service and education. She worked as a Cashier at Walmart from 2005 to 2007 in Bentonville, Arkansas. Prior to that, she served as a Teacher at Rainbow Child Care and Preschool from 2001 to 2004, gaining experience in early childhood education and child care management. These roles contributed to her customer interaction and service delivery capabilities.