Benjamin Crosby
About Benjamin Crosby
Benjamin Crosby is an Operations Engineer 2 at Asurion Insurance with extensive experience in data center management and technical support.
Title and Current Position
Benjamin Crosby is currently an Operations Engineer 2 at Asurion Insurance. He has held this position since 2010. His role includes working independently in a Data Center environment and performing various critical tasks related to equipment and operations.
Professional Experience
Benjamin Crosby has extensive experience across multiple roles and companies. He previously worked at Asurion as a Data Center Technician for seven months in 2010. Prior to that, he spent four months as a Data Center Operator at Trans Tech/U.S. Department of Commerce. He also held the position of Build Technician at Tac Worldwide for five months. At IBM, he was a Deskside Support Representative for two years from 2008 to 2010. His career includes a role as a Patent Classifier at KTC Consulting and a long tenure as an Equipment Repair Technician at the VA Department of Alcoholic Beverage for sixteen years. He also served in the United States Army as a Sergeant from 1984 to 1991.
Education and Expertise
Benjamin Crosby holds a Bachelor of Science in Database Technology from Strayer University, completed between 2004 and 2006. He also earned an Associate of Applied Science in Computer Electronics Engineering Technology from the ITT Technical Institute, completed from 2001 to 2003. His technical skills include configuring RSA and Baytech devices, utilizing CommVault software for backup tape management, and employing tools such as MS Excel, Outlook, MS Access, MS Visio, and CA software in daily operations.
Technical Skills and Responsibilities
In his role at Asurion, Benjamin Crosby is responsible for key technical tasks such as asset tagging, inventory tracking, and managing equipment as it is added or removed. He installs a variety of cables, including Cat 5, Cat 6e, T1, DSL, and fiber optic cables. He utilizes a proprietary ticket system and cable tester for troubleshooting and maintenance tasks.
Past Positions and Contributions
Throughout his career, Benjamin Crosby has contributed to various organizations. At the VA Department of Alcoholic Beverage, he worked as an Equipment Repair Technician for sixteen years. As a Sergeant in the United States Army, he served for seven years. These roles have provided him with a diverse range of skills and experience in technical and operational capacities.