Beverly Pablo
About Beverly Pablo
Beverly Pablo is a Customer Service Supervisor currently working at Conduit Global as a team manager since 2015.
Title
Customer Service Supervisor
Current Role at Conduit Global
Beverly Pablo currently works as a Team Manager at Conduit Global. She has been with the company since 2015. Conduit Global specializes in customer management solutions and Beverly's role as Team Manager involves overseeing customer service operations, ensuring client satisfaction, and leading a team of customer service representatives.
Previous Experience at Convergys
Before joining Conduit Global, Beverly Pablo worked at Convergys as a Team Leader T1 in 2014 for 5 months and as a Team Leader T2 from 2013 to 2014 for 8 months. In these positions, Beverly was responsible for managing customer service teams, improving service metrics, and ensuring efficient workflow processes.
Experience at Sitel
Beverly has an extensive background with Sitel, where she began her career in customer service. She worked as a Customer Service Representative for 4 months in 2006, then advanced to the role of Quality Analyst from 2007 to 2010 for 3 years. She further progressed to a Team Leader position from 2010 to 2012, the role spanned 2 years.