Blake Verboom
About Blake Verboom
Blake Verboom is the Senior Manager of Client Services at Asurion, with over 10 years of experience in the tech industry. He specializes in driving large-scale global projects and enhancing operational efficiency through cross-functional communication.
Current Role at Asurion
Blake Verboom currently serves as the Senior Manager of Client Services at Asurion. In this role from 2023, he operates remotely from Nashville, Tennessee. With a strong focus on client services, Blake leverages his extensive experience and expertise to enhance client satisfaction and operational efficiency. His current responsibilities include overseeing large-scale projects and ensuring they meet the company's revenue growth and profitability goals.
Previous Experience at ServiceTitan
Before joining Asurion, Blake Verboom worked at ServiceTitan as Manager of Professional Services Operations. His tenure from 2022 to 2023 involved managing professional services and driving operational excellence from a remote location in Glendale, California. During this period, he played a crucial role in designing key performance indicators (KPIs) and objectives and key results (OKRs) to track and improve service delivery.
Role at Tyler Technologies
Blake Verboom has extensive experience with Tyler Technologies, where he held multiple roles from 2015 to 2022. Initially, he served as a Project Manager, managing various large-scale projects from 2015 to 2019 in Plano, Texas. He then advanced to Manager of Professional Services, a position he held from 2019 to 2022. In these roles, Blake was responsible for rallying diverse teams to overcome challenges and implement change initiatives, significantly contributing to Tyler Technologies' operational success.
Technical Support Management at Brazos Technology
From 2012 to 2015, Blake Verboom served as the Technical Support Manager at Brazos Technology. In this role, he managed the technical support operations and worked on enhancing the overall customer support experience. His efforts during this period helped streamline various support processes and improve client satisfaction.
Educational Background
Blake Verboom holds a Master of Business Administration (MBA) from the University of North Texas, which he completed from 2019 to 2022. Additionally, he earned his undergraduate degree in Liberal Arts, with a focus on English, from Texas A&M University during the period of 2007 to 2011. His academic background has provided a strong foundation for his career in professional services and client management.
Industry Expertise and Skills
With over 10 years of experience in the tech industry, Blake Verboom specializes in designing KPIs and OKRs to drive performance improvement. He is adept at leading large-scale global projects that exceed revenue growth and profitability goals. Known for his ability to rally diverse teams and implement change initiatives, Blake excels in cross-functional communication to enhance collaboration and operational efficiency.