Brandon Bryant
About Brandon Bryant
Brandon Bryant is the Director of Operations at Asurion, with extensive experience in customer service and operations management.
Current Role at Asurion
Brandon Bryant has been serving as the Director of Operations at Asurion since 2021. In this role, he is responsible for overseeing the company's operational strategies and ensuring the efficient implementation of processes across various departments. His work involves close coordination with senior management to drive operational excellence and improve overall performance within the organization.
Previous Experience at Asurion
Before becoming the Director of Operations, Brandon held several key roles at Asurion. He worked as the Sr. Manager of Customer Escalations & Social Media from 2018 to 2021 in the Greater Nashville Area, TN, where he handled critical customer issues and managed the company's social media strategies. Prior to that, he was the Operations Manager in the Phoenix, Arizona Area from 2016 to 2018, focusing on streamlining operations and enhancing customer support services. His tenure at Asurion began as a Premier Support Solutions Supervisor from 2014 to 2016, where he led a team dedicated to providing top-tier customer support.
Role at Convergys
Brandon Bryant's career includes a significant period at Convergys, where he served as a Team Manager from 2007 to 2014. During his 7 years with the company, he was responsible for managing team performance, ensuring quality customer service, and driving team productivity. His leadership contributed to the overall efficiency and success of his team.