Candace Gibbs
About Candace Gibbs
Candace Gibbs is a Customer Care Supervisor at Asurion and the owner and operator of Got Cakes.
Current Role at Got Cakes
Candace Gibbs is the owner and operator of Got Cakes, a business she has been managing since 2013. In her role, she oversees all operations including customer service, product quality, and business strategy. This experience has allowed her to develop a robust understanding of small business management and client relationship management.
Experience at Asurion
Since 2011, Candace Gibbs has been serving as a Customer Care Supervisor at Asurion. In this capacity, she is responsible for supervising customer care operations, ensuring quality service delivery, and handling escalations. Her role involves training and managing a team of customer service representatives, ensuring that they provide effective and efficient service to customers.
Past Experience at Enterprise Rent-A-Car
In 2015, Candace Gibbs worked at Enterprise Rent-A-Car as a Reservation Specialist. Although her tenure was brief, she gained experience in handling customer reservations, providing information about rental services, and addressing customer inquiries.
Education at Kaplan University
Candace Gibbs pursued an associate degree at Kaplan University - Des Moines Campus, completing her studies from 2011 to 2012. Her education equipped her with foundational knowledge in her field, contributing to her competencies in customer service and business operations.