Carlos Barreto
About Carlos Barreto
Carlos Barreto is a Technical Quality Analyst at Asurion with over a decade of experience in customer support and technical roles.
Title
Carlos Barreto is a Technical Quality Analyst, PSS, currently employed at Asurion.
Company
Carlos Barreto is presently working at Asurion, a prominent global provider of technology support and protection services. He has been with the company since 2013, initially serving in various technical support roles before transitioning to his current position as a Technical Quality Analyst, PSS.
Education and Expertise
Carlos studied at Universidad Libre de Colombia from 2001 to 2004. His education has laid a solid foundation for his extensive career in technical support and quality analysis.
Professional Background
Carlos Barreto began his career at Porvenir as a Sales Consultant/Call Center employee from 2001 to 2003 in Bogota, Colombia. He joined Asurion in 2013, working as PSS Mobile Tech Support for one year before transitioning to PSS Chat Mobile Tech Support from 2014 to 2016. Since 2016, he has been serving as a Technical Quality Analyst, PSS, in the Greater Nashville Area, demonstrating his adaptability and growth in technical expertise.
Technical Expertise
Carlos Barreto has amassed over a decade of experience in customer support and technical roles. With his background in mobile tech support and transition into quality analysis, he has developed a profound understanding of customer service and technical troubleshooting in the tech industry.