Cassidy Storm
About Cassidy Storm
Cassidy Storm is a Tech Team Lead at Asurion in Osceola, Iowa, with a background in photography and graphic design.
Tech Team Lead at Asurion
Cassidy Storm has been serving as a Tech Team Lead at Asurion since 2015. In this role, located in Osceola, Iowa, she manages a team of 14 agents to enhance the customer service experience. Her responsibilities include ensuring high-quality customer interactions and focusing on customer service management. Cassidy's leadership role has spanned several years, with a consistent emphasis on improving service standards and agent efficiency.
Professional Photographer
Cassidy Storm has worked as a Professional Photographer at Criss Cross and Lewis Scot Photography since 2004. Based in the Des Moines, Iowa area, she has accumulated extensive experience in photography. She applies her training from the Art Institute of Pittsburgh to create compelling visual content. Cassidy's dual role in both professional and creative fields underscores her versatile skill set.
Account Executive at iTOK
Since 2013, Cassidy Storm has been employed as an Account Executive at iTOK. Her role involves managing client relationships and enhancing customer service operations. Over the years, she has cultivated skills essential for account management and client satisfaction. Her professional background equips her to address various challenges effectively.
Education and Expertise in Photography and Graphic Design
Cassidy Storm holds a Master of Arts (M.A.) in Photography and Graphic Design from the Art Institute of Pittsburgh, completed in 2019. Her academic background provides a solid foundation in creative arts. Additionally, she earned an Associate's degree in Psychology and Photography from Indian Hills Community College. This diverse educational experience has contributed to her comprehensive understanding of both the technical and psychological aspects of visual arts.