Chandler Hight
About Chandler Hight
Chandler Hight is an In-Store Supervisor at AT&T, currently working at Asurion in Kansas City, MO. He has extensive experience in technical training, repair operations, and store management across various companies.
Current Role at Asurion
Chandler Hight has been serving as an In-Store Supervisor at AT&T for Asurion since 2020. Based in Kansas City, MO, he supervises operations, focusing on customer connection and peer development. He is recognized for his leadership in both sales and repairs and has utilized various communication channels to assist peers in the market.
Previous Experience at Techcycle Solutions
Before joining Asurion, Chandler Hight worked at Techcycle Solutions. Starting as a Technician III for two months in 2018 in Overland Park, KS, he was promoted to Lead Technical Trainer / Repair Operations Manager. During his tenure from 2018 to 2019, he was responsible for training technical staff and managing repair operations.
Store Management at Digital Doc Franchising
From 2016 to 2018, Chandler Hight was the Store Manager & Lead Technician at Digital Doc Franchising in Leawood, Kansas. In this role, he oversaw store operations, managed technical repairs, and led a team of technicians, ensuring high standards and customer satisfaction.
Educational Background
Chandler Hight holds a Master of Business Administration (M.B.A.) from William Woods University, achieved between 2012 and 2014. He also has a Bachelor's degree in Business Finance from Westminster College (MO), where he studied from 2007 to 2011.
Significant Contributions
Chandler Hight has made significant contributions in his current role, including helping to launch a new store in Kansas City, improving scores for technicians through hero messaging AI, and implementing new directives across the market and region. He has also been trusted to travel to other markets to manage stores and cover staff shortages.