Charlene Daniels
About Charlene Daniels
Charlene Daniels is the Manager of Training and Development at Asurion in Nashville, Tennessee, with a background in various roles at Asurion and other companies.
Current Position at Asurion
Charlene Daniels is currently the Manager, Training and Development at Asurion, based in Nashville, Tennessee, United States. She has held this position since 2014, bringing extensive experience to her role. Her responsibilities likely include overseeing the training programs, developing strategic initiatives for employee development, and ensuring that the workforce is equipped with the necessary skills for their jobs.
Previous Roles at Asurion
Before becoming the Manager of Training and Development, Charlene held several roles at Asurion. She served as a Training and Development Specialist from 2013 to 2014 for 10 months. Prior to that, she worked as a Subject Matter Expert in 2013 for 6 months, and as a Technician from 2012 to 2013 for 10 months. These positions allowed her to gather valuable experience in various capacities within the company, contributing to her comprehensive understanding of the organization's operations.
Experience at Internal Revenue Service
Charlene worked at the Internal Revenue Service as a Tax Support Representative from 2011 to 2012. During her one-year tenure, she would have been involved in providing assistance to taxpayers, helping with tax-related inquiries and issues, and possibly aiding in the preparation and filing of tax documents.
Role at Hilton Worldwide
From 2008 to 2009, Charlene worked at Hilton Worldwide as a Guest Assistance Specialist. In this role, she would have been responsible for offering support and assistance to guests, addressing their concerns, and ensuring a satisfactory experience during their stay. This role likely helped her develop strong customer service skills.
Educational Background
Charlene holds a Bachelor of Arts degree from the University of Memphis, where she studied from 2005 to 2009. This educational foundation provided her with broad knowledge and essential skills that have been beneficial in her professional roles across various industries.