Chelly Nkong
About Chelly Nkong
Chelly Nkong is the EU Operations Manager at Asurion in Nashville, Tennessee, with a background in customer service and market research.
Title
Chelly Nkong holds the title of EU Operations Manager at Asurion. In this role, she oversees operations within the European Union, ensuring efficient management of procedures and processes.
Current Position at Asurion
Chelly Nkong has been serving as the EU Operations Manager at Asurion since 2016. Based in Nashville, Tennessee, United States, she is responsible for managing operations within the EU region. Her role involves coordinating various functions to streamline operations and enhance productivity.
Previous Roles at Lebara
Before joining Asurion, Chelly Nkong worked at Lebara, where she held multiple roles over several years. From 2015 to 2016, she served as Customer Service Manager and BPO Account Manager, managing customer service operations and business process outsourcing accounts. Prior to these roles, she worked as a Customer Service Supervisor from 2012 to 2015, overseeing team performance and service quality. She initially joined Lebara as a Customer Service Advisor in 2011, a role she held until 2012.
Position at Ipsos Mori
Chelly Nkong's career also includes a stint at Ipsos Mori, where she worked as a Market Research Executive from 2010 to 2011. During her 5-month tenure, she was involved in various market research activities, gathering and analyzing data to support business decisions.