Christopher Baca
About Christopher Baca
Christopher Baca is a Service and Repair Technician at Asurion with a background in customer service, sales, and retail. He holds an Associate of Arts degree from Temple College and is Apple Certified.
Current Job Title and Role
Christopher Baca currently holds the position of Service and Repair Technician at Asurion. He has been working in this role since 2017. Based in Killeen, Texas, Christopher is responsible for diagnosing and repairing electronic devices, with a focus on ensuring a high standard of customer satisfaction and efficient service delivery.
Previous Employment
Before joining Asurion, Christopher Baca worked at Best Buy as a Counter Intelligence Agent for 10 years. From 2007 to 2017, he was based in the Killeen/Temple, Texas area. In this role, he utilized his technical expertise to troubleshoot and repair various consumer electronics while providing superior customer service.
Educational Background
Christopher Baca studied at Temple College from 2004 to 2007, earning an Associate of Arts (AA) degree in General Studies. His education provided him with a solid foundation in various academic disciplines, which has contributed to his versatility in his professional roles.
Apple Certification
Christopher Baca is Apple Certified, showcasing his specialized skills and knowledge in Apple products and services. This certification underscores his proficiency in handling repairs and support for Apple devices, making him a valuable asset for both his current and previous employers.
Customer Service Expertise
Christopher Baca possesses strong skills in customer service, which play a crucial role in enhancing client satisfaction and retention. His ability to effectively communicate, empathize with customers, and resolve issues promptly has contributed significantly to his success in service and repair roles.