Colleen Mullens
About Colleen Mullens
Colleen Mullens is the Senior Vice President of Customer Care at Asurion and previously served as President of Worldwide Customer Service at AT&T.
Title
Colleen Mullens holds the position of Senior Vice President, Customer Care at Asurion.
Professional Role at Asurion
Colleen Mullens has been serving as the Senior Vice President of Customer Care at Asurion. Specific durations here appear to contain errors; however, she is noted for holding this significant leadership role where she oversees the strategic direction and operations of the customer care division.
Previous Experience at AT&T
Before joining Asurion, Colleen Mullens was the President of Worldwide Customer Service at AT&T from 2003 to 2007. In this role, she was tasked with global oversight of customer service operations, driving service excellence and operational efficiency.
Education and Expertise
Colleen Mullens earned her Master of Business Administration (M.B.A.) degree from the University of Pennsylvania - The Wharton School. Her academic background has provided her with a solid foundation in business and management, essential for her roles in customer service leadership.