Courtnee Brown
About Courtnee Brown
Courtnee Brown is a Customer Service professional at Asurion with a background in legal studies and experience in various customer service roles.
Current Role at Asurion
Courtnee Brown has been working in customer service at Asurion since 2015. Based in Atlanta, Georgia, she provides technology protection services. She is responsible for facilitating the rapid replacement of lost, stolen, damaged, or malfunctioning devices. Her role includes utilizing advanced technical knowledge to resolve programming and equipment issues through multiple software programs and search engines.
Previous Experience at Alorica
Before joining Asurion, Courtnee Brown worked at Alorica from 2011 to 2017. During her six-year tenure in Kennesaw, Georgia, she held the roles of Customer Service Representative and Floor Supervisor. In these capacities, she gained extensive experience in customer service and supervisory responsibilities.
Experience as a Receptionist
Courtnee Brown also worked at Just Kids Daycare as a Receptionist from 2009 to 2010. During her seven months in Cartersville, Georgia, she handled various administrative duties and supported the daycare's operations.
Educational Background in Legal Studies
Courtnee Brown pursued her academic studies in Legal Assistant/Paralegal programs. She obtained an Associate’s Degree from Kaplan University-Davenport Campus between 2015 and 2017. Additionally, she was enrolled at South University, where she also achieved an Associate’s Degree in Legal Assistant/Paralegal.
Early Education
Courtnee Brown attended Cass High School from 2006 to 2009. Over her three years at the school, she completed her high school education, setting the foundation for her later academic and professional pursuits.