Crystal Thompson
About Crystal Thompson
Crystal Thompson is a Regional Account Manager at Asurion with extensive experience in the telecommunications industry, currently pursuing a Bachelor's degree in Business and Marketing.
Current Role at Asurion
Crystal Thompson has been serving as the Regional Account Manager at Asurion since 2019. Based in New York, New York, she is responsible for overseeing regional accounts and ensuring client satisfaction. Her role involves managing relationships, optimizing sales operations, and driving customer-focused strategies.
Position at AT&T
Crystal Thompson currently holds the position of Account Executive at AT&T, a role she has occupied since 2015. Working out of Fort Lauderdale, Florida, Crystal focuses on account management, client relations, and enhancing sales performance. Her experience at AT&T highlights her proficiency in the telecommunications industry and customer satisfaction.
Career at Cricket Wireless
Crystal Thompson worked at Cricket Wireless (AT&T) in two significant roles. From 2014 to 2015, she served as the Business Development Manager in the Northeast Region, focusing on expanding market reach and fostering business growth. Prior to that, she was the Indirect Sales Executive in West Palm Beach, Florida Area from 2013 to 2014, where she was responsible for indirect sales channels and driving sales operations.
Past Experience at Sprint
Crystal Thompson worked as an Indirect Sales Executive at Sprint from 2005 to 2008. Over her three-year tenure, she managed indirect sales efforts and contributed to the company's sales strategy. Her role at Sprint was pivotal in honing her skills in sales management and customer satisfaction.
Education Background
Crystal Thompson studied at Southern New Hampshire University, where she pursued a comprehensive study in Business, Management, Marketing, and Related Support Services over a span of four years, from 2014 to 2018. Additionally, she attended the university from 2013 to 2015, further emphasizing her dedication to advancing her knowledge and expertise in business and marketing.
Telecommunications Industry Expertise
With extensive experience in the telecommunications industry, Crystal Thompson has held various roles focused on enhancing customer satisfaction and optimizing sales operations. Her expertise includes significant skills in Voice over IP (VoIP) technology, which she leverages to improve communication solutions for clients. Her career span includes key positions at Asurion, AT&T, Cricket Wireless, and Sprint, demonstrating a robust background in the sector.