Damon Franklin
About Damon Franklin
Damon Franklin is the Acting Operations Manager at Asurion in Orlando, Florida, with a background in management roles at AT&T and Cablevision, and a strong academic foundation in Computer Science from the New York Institute of Technology.
Title
Damon Franklin is currently serving as the Acting Operations Manager at Asurion in the Orlando, Florida area. His appointment began in 2016.
Professional Background
Prior to his current role at Asurion, Damon Franklin worked at AT&T as a Manager from 2010 to 2015. He also held a position at Cablevision, SA de CV as a Customer Service Manager. His professional experience spans both customer service and managerial roles, primarily in the technology and telecommunications sectors.
Education and Expertise
Damon Franklin earned an Associate of Science (A.S.) degree in Computer Science from the New York Institute of Technology, where he studied from 1993 to 1995. He also holds a High School Diploma from John F Kennedy High School, where he studied from 1983 to 1987.
Professional Achievements
Throughout his career, Damon Franklin has received numerous accolades. He was a nominee for Convergys Manager of the 3rd Quarter in 2007 and won the Convergys Manager of the 4th Quarter award the same year. Additionally, he received three Platinum Awards in 2011 and 2012 and was recognized for his exceptional performance in the RM Department metrics in 2013 and 2014.