David Velasquez
About David Velasquez
David Velasquez is the Regional Service Manager at Warrantech with extensive experience in managing warranty operations and product returns.
Current Position at Warrantech
David Velasquez is the Regional Service Manager at Warrantech, a position he has held since 2016. Based in Bedford, Texas, he focuses on managing warranty operations and overseeing product returns. His role involves significant interaction with independent and national service providers to ensure high levels of customer satisfaction. In this capacity, David employs his extensive skills in contract negotiations and vendor relations to enhance the efficiency of business operations.
Previous Role at Asurion
Prior to his current role, David Velasquez was the National Field Service Manager at Asurion from 2008 to 2014. Located in Sterling, Virginia, he managed national field service operations. During his six years at the company, his responsibilities included developing service provider networks and implementing process improvements to optimize service delivery and cost efficiency.
Career at Mitsubishi Digital
Between 1998 and 2007, David Velasquez served as the National Warranty Manager/Network Management at Mitsubishi Digital in Irvine, California. Over his nine-year tenure, he focused on managing warranty operations, developing networks of service providers, and ensuring customer satisfaction through effective network management. His role also involved enhancing business operations through strategic vendor relations and contract negotiations.
Early Career at Depuy/Ace Medical and Ken Crane's
David Velasquez began his career as a Distribution Manager at Depuy/Ace Medical from 1992 to 1998 in El Segundo, California. Before that, he worked as a Service Manager at Ken Crane's from 1986 to 1988. These roles provided him with early experience in managing service operations, which laid the foundation for his later expertise in warranty management and service network development.
Expertise in Warranty Operations
David Velasquez has extensive experience in managing warranty operations and product returns. Throughout his career, he has specialized in developing and managing networks of independent and national service providers. His expertise includes a strong focus on process improvement and cost reduction in service network operations. Additionally, he possesses skills in contract negotiations and vendor relations, enhancing the efficiency of business operations.