Deonte Witcher
About Deonte Witcher
Deonte Witcher is a Supervisor at Asurion and a Customer Service Specialist at Verizon Wireless, with a diverse background in customer service and sales roles.
Current Role at Asurion
Deonte Witcher is currently serving as a Supervisor at Asurion since 2020. Based in Charlotte, North Carolina, he is responsible for overseeing and managing team operations to ensure exceptional service delivery. Asurion is known for its technology protection and support services, and Deonte’s role likely involves supervising employees, coordinating with other departments, and ensuring customer satisfaction.
Career at Verizon Wireless
Deonte Witcher has an extensive background with Verizon Wireless in Charlotte, North Carolina. He started at Verizon in 2018 as a Customer Service Advocate, a role he held for two years until 2020. Deonte transitioned to a Customer Service Specialist position within the same company, which he continues to hold. His responsibilities likely include assisting customers with inquiries, providing solutions to customer issues, and ensuring a high level of customer service.
Experience in Customer Service and Sales
Deonte Witcher has gained significant experience in customer service and sales through various roles in his career. At USPS OIG, he worked as a PSE Mail Processing Clerk for 9 months in 2017. Prior to that, he was a Commercial Retention Specialist at Time Warner Cable for 7 months in 2016. He also held a position as a Financial Sales Consultant at PNC for 7 months from 2015 to 2016 in Matthews, NC, demonstrating his versatility across different industries.
Retail and Management Background
Deonte Witcher’s career also includes experience in retail and management. He worked as an Assistant Manager at MVP Wireless/T-Mobile Limited for one year from 2014 to 2015 in Charlotte, North Carolina. Additionally, he served as a Retail Sales Representative at American Eagle Outfitters Inc. for four years from 2011 to 2015. These roles likely involved overseeing retail operations, managing sales teams, and achieving sales targets.
Educational Background
Deonte Witcher pursued higher education at Strayer University, where he studied Project Management and earned a Bachelor of Business Administration (BBA) degree, completing his studies in 2022. He also attended Full Sail University, where he studied Audio Engineering and achieved a Bachelor's degree. His academic background provides a solid foundation in business administration and technical skills in audio engineering.