Deryk Head
About Deryk Head
Deryk Head is a PSS Technician at Asurion in Nashville, TN, with a background in computer network systems and extensive experience in various technical roles.
Company
Deryk Head is currently employed at Asurion in Nashville, TN. He has been with the company since December 2016, fulfilling the role of a PSS Technician. Asurion is known for its technology support services, and Deryk contributes to maintaining and improving team collaboration within his department.
Title
Deryk Head holds the position of PSS Technician at Asurion. His responsibilities include implementing optimal resolutions for employee and production issues, conducting both scheduled and surprise inspections of work sites, and realigning workflows to meet changing business demands.
Education and Expertise
Deryk Head studied at ITT Technical Institute, where he earned an Associate of Applied Science in Computer Network Systems. His education provided him with a strong foundation in computer networking and technical systems, which he has applied throughout his career in various technical and support roles.
Professional Background
Deryk's professional background includes multiple positions across different companies. He worked at Dell as an Enterprise Help Desk Technician from 2011 to 2013. Prior to Dell, he was a Computer Hardware Technician at Volt for four months in 2010-2011. Between 2009 and 2010, he served as a Junior Network Administrator at Mass Mutual for three months. Additionally, he was a Machine Operator at Nashville Wire for six years, from 2004 to 2010.
Professional Achievements at Asurion
During his tenure at Asurion, Deryk Head has established and enforced clear goals to maintain team collaboration. He has been instrumental in evaluating processes and employee strengths to realign workflows according to changing business demands. Deryk has also conducted scheduled and surprise inspections of work sites to assist in enhancing technician skills and performance in the field.