Diana C. Victoria
About Diana C. Victoria
Diana C. Victoria is an In-Home Onboarding Expert at Asurion with a background in legal assistance and customer service.
Current Role at Asurion
Diana C. Victoria currently holds the position of In-Home Onboarding Expert at Asurion, a role she has occupied since 2019. Based in Albuquerque, New Mexico, Diana has been contributing her expertise in this position, which highlights her ability to adapt to the information technology and services industry. Her responsibilities likely include assisting clients with the setup and understanding of new technology in their homes, showcasing her strong communication skills and customer service expertise.
Previous Experience as a Legal Assistant
Diana C. Victoria has significant experience as a Legal Assistant, with roles at McBride, Scicchitano & Leacox, P.A. from 2014 to 2018, and a brief stint at Maney | Gordon | Zeller, P.A. in 2019. Her responsibilities in these roles would have included legal document preparation and litigation support, establishing her comprehensive understanding of legal processes. This experience underscores her strong background in legal assistance and her capability to handle diverse client needs effectively.
Customer Service Experience at Outcomes, Inc.
Before her current role, Diana worked as a Customer Service Specialist at Outcomes, Inc. from 2018 to 2019 in Albuquerque, New Mexico. In this role, she honed her skills in client interactions, demonstrating her versatility and effectiveness in customer service. This position allowed her to develop strong communication skills, essential for managing client relationships and ensuring customer satisfaction.
Educational Background
Diana's educational background includes studying Hospitality at Central New Mexico Community College from 2010 to 2014, and completing her high school education at Albuquerque High School from 2001 to 2004. She also achieved a Legal Assistant qualification from UNM Continuing Education in 1970. These academic achievements underpin her versatile skill set, equipping her with knowledge in hospitality, customer service, and legal assistance.
Versatile Skill Set
Diana C. Victoria possesses a strong background in both legal assistance and customer service. Her career spans various roles where she demonstrated her ability to handle diverse client needs, from legal document preparation and litigation support to customer service. Her adaptability and expertise across different professional environments, including the information technology and services industry, highlight her capability to excel in varied roles that require strong communication skills and client interaction.