Dodgie Barangan
About Dodgie Barangan
Dodgie Barangan is a Coach at Asurion, specializing in ATT Mobility Protection and Sales, with over twelve years of experience in coaching and team building.
Professional Experience at Asurion
Dodgie Barangan currently holds the position of Coach for ATT Mobility Protection and Sales at Asurion, located in Iloilo, Western Visayas, Philippines. In his role since 2022, he is responsible for leading and coaching team members. He plays a significant part in ensuring that the team meets client metric obligations and actively contributes to decisions related to systems, tools, and processes.
Previous Roles at iQor
Before joining Asurion, Dodgie Barangan worked at iQor in Bacolod, Western Visayas, Philippines. He served as Operations Supervisor for Frontier Airlines Chat for 3 months in 2022. From 2020 to 2022, he also held the role of Operations Supervisor for Frontier Airlines. Prior to that, he was Operations Supervisor for Bell Canada from 2016 to 2020 in Iloilo, Western Visayas, Philippines. In these roles, he focused on team leadership and meeting operational goals.
Early Career at Startek and TTEC
Dodgie Barangan's early career included roles at Startek and TTEC. From 2015 to 2016, he served as Engagement Specialist for Time Warner Cable at Startek in Iloilo, Western Visayas, Philippines. Prior to that, he worked at TTEC as TSR 1 for Telstra from 2012 to 2015 in Pasay, National Capital Region, Philippines. These roles laid the foundation for his skills in customer support and team management.
Coaching and Team Building Expertise
With over twelve years of experience in coaching and team building, Dodgie Barangan excels in fostering a company culture where employees feel comfortable voicing questions and concerns. He ensures that his team meets client expectations and delivers high performance. Dodgie is also involved in conducting formal and informal performance reviews, and administering corrective actions when necessary.