Dominique Kendrick
About Dominique Kendrick
Dominique Kendrick is a Customer Service Representative at Asurion, with a background in various customer-facing roles and degrees in Business Administration and Medical Administrative Assistance.
Current Position at Asurion
Dominique Kendrick is currently working as a Customer Service Representative at Asurion. In this role, which started in 2020, Kendrick operates in a remote, work-from-home capacity. Their key responsibilities include handling customer claims, specifically for The Home Depot Protection Plan, and registering customers' appliances to ensure they can be serviced and repaired.
Past Work Experience
Before joining Asurion, Dominique Kendrick gained experience in various roles across different industries. From 2017 to 2020, Kendrick worked as a Store Cashier at Kroger in the United States. In 2016, Kendrick had brief stints at Old Navy as a Sales Associate for two months and at Pizza Hut as a Delivery Driver for three months.
Educational Background
Dominique Kendrick has a strong educational background. Kendrick earned an Associate's degree from Penn Foster in Medical Administrative Assistance, studying there from 2019 to 2020. Prior to this, Kendrick completed a Bachelor’s Degree in Business Administration and Management, General at Fort Valley State University, where they studied from 2011 to 2017.
Customer Service Expertise
Throughout their career, Dominique Kendrick has demonstrated a strong aptitude for customer service. At Asurion, Kendrick’s role involves addressing customer claims and providing support for appliance registration and repair services. One notable aspect of Kendrick's work includes assisting customers with personal and logistical issues, such as helping a mother connect to her son living abroad.