Donald Gillespie
About Donald Gillespie
Donald Gillespie is a 5G Field Manager and Coach at Asurion with extensive experience in network services and operations management.
Asurion 5G Field Manager
Donald Gillespie currently serves as the 5G Field Manager at Asurion, a role he has held since 2018. In this capacity, he is responsible for overseeing the implementation and maintenance of 5G technology across the Greater Los Angeles Area. He leverages his extensive experience in telecommunications to manage field operations, ensure efficient service delivery, and support the deployment of cutting-edge 5G networks.
Asurion 5G Field Coach
In addition to his role as 5G Field Manager, Donald Gillespie also works as a 5G Field Coach at Asurion. Based in the Los Angeles Metropolitan Area, he mentors and trains field technicians, helping them to enhance their skills and adapt to rapidly evolving 5G technologies. His focus on leadership development and continuous improvement aids in the professional growth of his team members.
AT&T Network Services Manager
Before joining Asurion, Donald Gillespie worked at AT&T as a Network Services Manager from 2016 to 2018. During his tenure in Fontana, California, he managed network services operations, ensuring the reliability and performance of telecommunication networks. His responsibilities included supervising network maintenance and addressing service disruptions to maintain high standards of customer service.
DIRECTV Area and Operations Manager
Prior to his role at AT&T, Donald Gillespie spent several years at DIRECTV, starting as a Field Technician in 2009 and eventually becoming an Area Manager from 2011 to 2016. Based in Ontario, California, he oversaw regional operations, managed a team of technicians, and ensured compliance with company standards. His role as Operations Manager in 2011 involved improving operational efficiency and streamlining field processes.
Inland Satellite Owner/Operator
From 2001 to 2009, Donald Gillespie was the Owner/Operator of Inland Satellite in the Greater Los Angeles Area. This entrepreneurial venture allowed him to gain extensive experience in business operations, customer service, and team management. His hands-on role involved overseeing all aspects of the business, from service delivery to operational management.