Ebony Harris
About Ebony Harris
Ebony Harris is the Sr Director of Operations at Asurion, having held various roles within the company since 2000. She studied Criminal Justice and Corrections at the University of Missouri-Kansas City.
Current Title and Role
Ebony Harris currently holds the position of Senior Director, Operations at Asurion. She has been in this role since 2021. As the Senior Director of Operations, Harris is responsible for overseeing and optimizing operations to ensure efficiency and effectiveness in service delivery.
Past Employment at Asurion
Ebony Harris has held multiple roles at Asurion over the years. Starting as a Customer Service Specialist in 2000, she climbed the ranks through various operations and management roles. She worked as an Operations Supervisor from 2001 to 2005, followed by a promotion to Operations Manager, a position she held from 2005 to 2014. Harris then transitioned to the role of Project Manager from 2014 to 2019, and later, Director of Change Management from 2019 to 2021.
Educational Background
Ebony Harris attended the University of Missouri-Kansas City, where she studied Criminal Justice and Corrections for one year, from 2002 to 2003. Her educational background has provided her with a strong foundation in analytical and organizational skills which contribute to her effectiveness in operational roles.
Professional Experience in Kansas City
During her tenure at Asurion, Ebony Harris served in several key roles in the Kansas City, Missouri area. Positions held in Kansas City include Operations Manager (2005-2014) and Project Manager (2014-2019). Her long-term presence and consistent career progression in this region emphasize her deep expertise and familiarity with the local market and operational dynamics.