Elise Smith
About Elise Smith
Elise Smith is a Customer Service Representative at Asurion with a diverse background in customer service and business sales roles.
Title
Elise Smith serves as a Customer Service Representative at Asurion, having started her role in 2020.
Work Experience at Asurion
Elise Smith has been working at Asurion as a Customer Service Representative since 2020. In this role, she handles customer inquiries, resolves issues, and ensures customer satisfaction. Her experience in customer service provides a strong foundation for addressing diverse customer needs efficiently.
Past Work Experience
Elise Smith has accumulated extensive experience in customer service and business sales through various roles. She worked at TTEC as both a Business Sales Representative and Customer Service Representative in 2019 and 2020 for a combined period of 14 months in Sherwood, AR. Additionally, she held positions at Spherion, Arkansas Federal Credit Union, City of Little Rock, Rich Logistics, and Wehco Video Client over several years, further honing her skills in client service and support.
Education and Expertise
Elise Smith earned her Master of Business Administration (M.B.A.) from the University of Phoenix, studying from 2012 to 2014. Prior to her postgraduate studies, she completed her undergraduate degree in Mass Communications from the University of Arkansas at Pine Bluff, where she studied from 2005 to 2008. Her educational background equips her with a deep understanding of business administration and communication strategies.
Professional Skills in Customer Service
Throughout her career, Elise Smith has developed a robust set of skills in customer service and client relations. Her roles at various organizations, including Asurion, TTEC, and Arkansas Federal Credit Union, have enabled her to handle complex customer interactions, provide exceptional service, and support business sales efforts. Her extensive experience in the industry underscores her competency and dedication to delivering client satisfaction.