Emily Springer
About Emily Springer
Emily Springer is a Principal Designer at Asurion and an Industry Advisor at UX Content Collective, with extensive experience in service design and communication management.
Current Role at UX Content Collective
Emily Springer serves as an Industry Advisor at UX Content Collective since 2023. In this role, she guides the collective in identifying essential attributes for UX writing trainings, workshops, and certification programs. Her extensive experience in the field enables her to offer valuable insights into the evolving needs of professional UX writers.
Principal Designer at Asurion
Since 2021, Emily Springer has been working as a Principal Designer at Asurion. Her role at Asurion involves creating user-centric designs that incorporate thorough research to enhance both online and offline user experiences. She also worked as a Senior Designer for the same company from 2019 to 2021, driving significant design projects and innovations.
Previous Experience
Prior to her current roles, Emily Springer was the Senior Communications Manager at Synergy Enterprises, Inc. from 2016 to 2019. She also served at Booz Allen Hamilton as an Associate, Senior Consultant, and Consultant between 2010 and 2016. Additionally, she worked as a Project Coordinator at the Association for Prevention Teaching and Research in 2009 and briefly as a Health Communication and eHealth Scholar at the U.S. Department of Health and Human Services.
Educational Background
Emily studied at General Assembly, achieving a User Experience Design certificate in 2017. She holds a Bachelor of Science degree in Health Promotion, Psychology, and Marketing from American University, completed in 1970. Her diverse academic background underpins her multidisciplinary approach to user experience design.
Awards and Recognitions
Emily Springer's contributions have earned her over 15 awards, including the Hermes Creative Platinum Award, Digital Health Awards, and Communicator Awards. These accolades recognize her excellence in engaging and motivating audiences through innovative design and communication strategies.