Enrique Perez

Enrique Perez

Field Quality Analyst @ Asurion

About Enrique Perez

Enrique Perez is a Field Quality Analyst at Asurion with extensive experience in customer service, real estate, and research and development.

Title

Enrique Perez currently holds the position of Field Quality Analyst at Asurion.

Education and Professional Background

Enrique Perez studied at Haverhill High School in 1970. He has a broad range of professional experience, including roles in customer service, real estate, and research and development. He worked for 10 years as an R&D Technician at AW Chesterton and has significant customer service experience from his 7 years at Verizon Telecommunications.

Work Experience at Asurion

Enrique Perez began his career at Asurion as an in-home expert from 2019 to 2020 before transitioning to his current role as Field Quality Analyst in 2020. His current responsibilities include analyzing the quality of cellphone repair processes, particularly for AT&T customers.

Real Estate Career

Enrique Perez has extensive experience in the real estate industry, having worked for a combined 9 years. He was a Licensed Realtor at RE/MAX from 2017 to 2019 in Plaistow, New Hampshire, and previously a Realtor at CENTURY 21® from 2005 to 2012 in Plaistow, NH.

Customer Service Experience

Enrique Perez worked for Verizon Telecommunications as a Customer Service Representative for 7 years, from 2008 to 2015, based in Lowell, MA. This role honed his customer service skills and contributed significantly to his professional development.

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