Eric Burger
About Eric Burger
Eric Burger is the Director of Supply and Logistics Reporting and Analytics at Asurion, with over 25 years of experience in cross-functional team building, leadership, and strategic planning.
Title and Current Role
Eric Burger serves as the Director of Supply and Logistics Reporting and Analytics at Asurion. Since 2020, he has been leading efforts in reporting and analytics within the supply and logistics domain.
Past Roles at Asurion
Eric Burger has held several key positions at Asurion, including Director of Customer Solutions Reporting and Analytics (2019-2020), Director of Customer Care and Product Reporting and Analytics (2016-2019), Senior Manager of Customer Experience Analytics (2014-2016), and Senior Manager of Customer Care Analytics (2010-2014). His extensive tenure at Asurion reflects his deep expertise in customer solutions and analytics.
Experience in the US Army
Eric Burger has a notable military background, having served in the US Army in various analytical and leadership roles. He was the Director of Plans and Analysis for the 101st Airborne Division (2007-2010), Chief of Assessments (2006-2007), and Operations Officer for the Iraqi Security Forces (2005-2006). He also worked as an Operations Research Analyst for the US Army Training and Doctrine Command Analysis Center and the 1st Cavalry Division/Multi-National Division-Baghdad.
Education and Qualifications
Eric Burger holds a Master of Science degree in Operations Analysis from the Naval Postgraduate School (1998-2000), where he specialized in mathematical modeling and simulation as well as organizational analysis. He also earned a Bachelor of Science degree in Engineering Management from the United States Military Academy at West Point (1986-1990).
Expertise and Skills
With over 25 years of experience, Eric Burger has demonstrated significant expertise in cross-functional team building, strategic planning within multi-national environments, and the development of Key Performance Indicators (KPIs) to enhance decision-making and efficiency. His skills are further amplified by his background in mathematical modeling and simulation.