Eric Collins, M.Ed.
About Eric Collins, M.Ed.
Eric Collins, M.Ed., is an Instructional Designer at Asurion with a passion for IT-related training programs and a diverse background in technical support and training development.
Current Position at Asurion
Eric Collins, M.Ed., is currently serving as an Instructional Designer at Asurion, located in Nashville, Tennessee. He has been with the company since 2021. In this role, Eric focuses on creating and optimizing IT-related training programs to meet the diverse needs of Asurion's workforce. His practical experience in instructional design and his passion for technology make him a crucial asset to the organization.
Previous Roles and Experience
Prior to joining Asurion, Eric Collins held multiple positions in various companies. From 2019 to 2021, he worked at Kforce Inc. as an Instructional Designer. Before that, he served as a Technical Support Specialist at Uniguest, Inc. between 2017 and 2019. He was also the Instructional Design Team Manager at LNO Inc. from 2015 to 2017, based in Fort Campbell, KY. Each role contributed to his well-rounded expertise in instructional design and technical support.
Military and Early Career
Eric Collins's professional journey began with a 10-year tenure in the U.S. Army, where he served as a Satellite Communications Technician from 2001 to 2011. Following his military service, he worked as a Maintenance Worker at Arby's for a year and later became a Billing and Retention Team Lead at Convergys from 2012 to 2014 in Clarksville, Tennessee. These early roles were foundational in developing his technical and leadership skills.
Educational Background
Eric Collins holds a Master of Education (M.Ed.) in Instructional Design from Western Governors University, which he completed between 2019 and 2021. He also earned a Bachelor of Science (B.S.) in Business IT Management from the same institution, graduating in the period from 2017 to 2019. His academic achievements complement his extensive professional experience, providing him with a robust foundation in both instructional design and business IT management.