Eric Collins
About Eric Collins
Eric Collins is an Instructional Designer at Asurion with a background in IT and help desk support, known for his ability to create tailored training experiences.
Current Role at Asurion
Eric Collins currently serves as an Instructional Designer at Asurion. He has been with the company since 2021. Located in Nashville, Tennessee, Eric contributes to developing instructional materials and training programs. His role at Asurion allows him to leverage his extensive background in IT and instructional design to create effective training solutions.
Previous Role at Kforce Inc
Before joining Asurion, Eric worked at Kforce Inc as an Instructional Designer. He held this position from 2019 to 2022, providing instructional design services for three years. During his tenure at Kforce Inc, Eric worked on various projects aimed at enhancing training programs and developing instructional content.
Career at Uniguest, Inc.
Eric's professional journey includes a role as a Technical Support Specialist at Uniguest, Inc. from 2017 to 2019. Over his two years at the company, he supported technical issues and contributed to solutions that improved customer service. This role helped him develop a keen understanding of the integration between technical support and training development.
Military Experience
Eric Collins served in the U.S. Army as a Satellite Communications Technician for a decade, from 2001 to 2011. His military service took him to multiple locations and provided him with valuable experience in communication technologies. This foundational experience contributed significantly to his ability to identify training needs and design effective instructional programs.
Educational Background
Eric has an impressive educational background with two degrees from Western Governors University. He earned a Master of Education (MEd) in Instructional Design, studying from 2019 to 2021. Additionally, he holds a Bachelor of Science (BS) in Business IT Management, which he completed between 2017 and 2019. His education underpins his expertise in both instructional design and business IT management.