Ernesto Gutierrez
About Ernesto Gutierrez
Ernesto Gutierrez is an Operations Manager Major Appliance at Asurion with extensive experience in service and repair management.
Current Position at Asurion
Ernesto Gutierrez is currently the Operations Manager Major Appliance at Asurion. He has been with the company in this role since 2021. His responsibilities likely involve overseeing the operations of major appliance service and ensuring efficient workflow within his remote capacity. Ernesto brings a wealth of experience to this role, drawn from his extensive background in service and repair management.
Previous Roles at Asurion
Before his current role, Ernesto Gutierrez served as the Service & Repair Manager at Asurion from 2017 to 2021. In this position, he was located in the Houston, Texas area and managed the service and repair operations, likely focusing on improving processes and customer service outcomes over his four-year tenure.
Experience at Wireless Lifestyle
Ernesto's experience at Wireless Lifestyle is extensive. From 2013 to 2017, he worked as the Operations Manager, Service & Repair in Lenexa, Kansas. Prior to this role, he served as a Repair Field Specialist from 2012 to 2013 and a Regional Director, Service and Repair from 2011 to 2012, both in Kansas City. He also worked as a District Manager, Service and Repair for three years starting in 2008 and began his tenure at the company as a Retail Store Manager in Greater St. Louis Area in 2008.
Role at RadioShack
Ernesto Gutierrez held the position of Store Manager at RadioShack from 2004 to 2008. Based in the Greater St. Louis Area, he managed store operations for four years. His role likely involved overseeing daily store activities, managing staff, and ensuring customer satisfaction.
Educational Background
Ernesto studied Biology, General at Angelo State University in 1970. Despite the limited information on his duration at the university, his educational background has undoubtedly supported his extensive career in operations and service management.
Skills and Expertise
Ernesto Gutierrez has a strong track record of implementing new processes that have increased efficiency and productivity. He possesses advanced skills in inventory management and customer service, with expertise in creating and maintaining various policies and procedures. Additionally, he is proficient in Microsoft Office products and excels in coaching and mentoring, contributing significantly to team development and retention.