Ernie Ng
About Ernie Ng
Ernie Ng is an Operations Engineer at Asurion with a background in IT support roles at Sykes and Teleperformance. He holds a bachelor's degree from Rizal Technological University.
Title and Current Role
Ernie Ng holds the title of Operations Engineer at Asurion. He has been with the company since 2015. In his role, he is likely involved in overseeing the operational aspects, ensuring efficiency, and possibly managing technological implementations and support systems.
Previous Experience at Sykes
Ernie Ng has extensive experience at Sykes, spanning various roles. He served as an IT Helpdesk Specialist from 2014 to 2015 and prior to that, as an IT Helpdesk Associate between 2012 and 2014. Additionally, he was a Senior Technical Support Associate from 2011 to 2012 and began his tenure at the company as a Technical Support Representative from 2010 to 2011, showcasing a progressive career in technical support and IT helpdesk services.
Experience at Teleperformance
Before joining Sykes, Ernie Ng worked at Teleperformance as a Technical Support Representative from 2009 to 2010 for 6 months. During this period, he was likely involved in providing technical support, troubleshooting issues, and ensuring customer satisfaction.
Education and Academic Background
Ernie Ng completed his Bachelor’s degree at Rizal Technological University. He studied there from 1995 to 1999 for a total of 4 years. This academic background laid the foundation for his career in the IT and technical support fields.